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Privacy Policy
Last updated: May 2026
Golden Anchor U.S ("we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you when you visit goldenanchorus.com or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
We may collect the following types of information:
- Contact information you voluntarily provide via our inquiry form or messaging channels (name, phone number, email, party size, preferred charter dates).
- Communication content when you contact us through WhatsApp, email, or our inquiry form.
- Browsing data automatically collected through cookies and analytics tools, including pages visited, time on site, referring source, browser type, and device information.
- Marketing preferences if you subscribe to our newsletter or otherwise opt in to receive communications.
How We Use Your Information
We use information collected for the following purposes:
- Responding to your charter inquiries and providing requested services.
- Sending booking confirmations, charter agreements, and related communications.
- Maintaining records of our business relationship with you.
- Improving our website and understanding visitor behavior through analytics.
- Sending occasional marketing communications you've opted in to receive.
- Complying with legal obligations and protecting our legitimate business interests.
Third-Party Services
We use trusted third-party services to operate our business, including:
- HubSpot — to manage inquiries and customer relationships.
- Google Analytics — to understand site traffic and visitor behavior.
- Meta Pixel — to measure advertising effectiveness.
- WhatsApp — to communicate with you when you initiate contact.
- Google Maps — to display our location.
Each of these services has its own privacy policy governing their handling of data they collect.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect certain site functionality.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With service providers who help us operate our business (under strict confidentiality obligations).
- To comply with legal obligations, court orders, or government requests.
- To protect our rights, property, or safety, or that of our customers.
- In connection with a business transfer (such as a merger or acquisition), with notice to you.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
- For California residents: rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected and to request deletion.
To exercise any of these rights, contact us using the information below.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy indicates when it was last revised. Continued use of our site after changes constitutes acceptance of the updated policy.